Privacy Policy for LEINKH SHOP

Last Updated: 1 April 2022

At LEINKH SHOP, we value the trust you place in us when purchasing your computers, accessories, and tech gear. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from leinkh.shop (LEINKH).

1. Information We Collect

When you interact with LEINKH SHOP, we collect certain types of information to provide you with the best service:

• Order Information: When you make a purchase (New or Second-Hand), we collect your name, billing address, shipping address, payment information (including credit card numbers or third-party payment handles), email address, and phone number.

• Device Information: We automatically collect details about your device, including your IP address, web browser, time zone, and some of the cookies installed on your device.

• Inventory Inquiries: Since we deal in second-hand and branded goods, we may collect information you provide when asking about the condition, warranty status, or history of a specific item.

2. How We Use Your Information

We use the information we collect to:

• Fulfill Orders: Process payments, arrange shipping, and provide invoices/order confirmations.

• Communication: Respond to your questions regarding brand-new or used inventory.

• Risk Mitigation: Screen orders for potential risk or fraud.

• Marketing: Provide you with information or advertising relating to our computer products and accessories (if you have opted in).

3. Transparency for Second-Hand Goods

For our second-hand inventory, please note:

• We may retain records of serial numbers and refurbished history to provide you with support or honor store-specific warranties.

• We do not share the personal data of previous owners with buyers, nor do we share buyer data with previous owners.

4. Sharing Your Information

We share your Personal Information with third parties to help us operate:

• Service Providers: We use platforms like [Shopify/WooCommerce] to power our store.

• Shipping Partners: Your address and phone number are shared with couriers (e.g., Virakbuntham, J&T, and Local Post) to deliver your gear.

• Compliance: We may share information to comply with applicable laws or respond to a lawful request for information.

5. Data Retention

When you place an order through LEINKH SHOP, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights

If you are a resident of certain regions (such as the EU under GDPR), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

7. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Contact Us

For more information about our privacy practices, or if you have questions, please contact us by e-mail at [email protected] or by mail using the details provided below:

LEINKH SHOP Sihanoukville, +855 0974934623